Back Office Support Outsourcing Pros And Cons

These tasks are considered to be very integral to a business’s success. That’s why it is so important that you have a skilled person who is handling these things in an organized way. Transparency and quality monitoring are essential elements when outsourcing back-office services. This means that you, as the customer, can obtain information about all business processes at any time. Web research and data mining are said to be the backbone of the Back office solution. We provide our clients with customized services to ensure smart research through effective guidelines for improved results.

back office outsourcing projects

You’ll also benefit from a greater understanding of their Filipino culture, and you can nurture your onshore company culture into your offshore team. The result is a neat and comprehensive workflow between multiple teams, with everyone working in their specialty area. Most importantly, you’d have a thrilled CMO who gets a wealth of valuable data, so they can base their marketing plan on facts, not hunches. Because there are so many offshore roles for the company in the same office Waterfall model space, the entire back office team is working together towards common business goals, supporting the local head office. And as a result, there’s a sense of camaraderie and sharing of knowledge between departments. The first step in setting up back-office outsourcing is to appoint a Personal Assistant or Virtual Assistant to each of your executive team members. PAs help with everything from diary and email management to reports, typing, project management and event planning.

A Full Range Of Data Processing Services

Since online businesses that are specifically involved in data processing requires perfect management to grow. One of the advantages of outsourcing is focusing on a specific job required by the client. Also, proper training is given to the offshore staff to gain better expertise and skills. When payroll activities are outsourced, businesses can avoid payroll tax and, at the same time, prevent human error.

back office outsourcing projects

At Cogneesol, our ultimate goal is to help our clients cut costs and enhance productivity. Outsourcing to Cogneesol enables you to reduce the burdening workload, save time & resources that you can redeploy to other essential business operations.

Experience What Supportninja Can Do For Your Business

Thousands of providers have benefitted from our BPO back office services. An organization’s back office management can significantly impact its success.

  • Some examples of back office tasks that can be outsourced include data entry and analyses, payroll processing, invoicing, bookkeeping, and IT support to name a few.
  • Our server farm and networking components are configured for our capacity-on-demand system design.
  • Yes, you will be able to communicate with our client services manager and an operations manager according to your preference and requirements.
  • With Personiv, you gain access to over 30 years’ experience of helping businesses meet their goals with BPO.

Companies that outsource their backend tasks have many different reasons for why they choose to do this. Find out more about the top five reasons businesses choose back office outsourcing. If any of these apply to your company’s situation, contact SSNW to learn more.

Common Questions Asked By Our Clients While Outsourcing Insurance Back Office

They’d hand the raw data to the Data Entry team to collate into statistical modeling software. Then the information goes to the Market Researcher and Data Analysts to compile a report. After that, back office business you’ll benefit from grouping back office teams by function, into concentrated teams working together. Each back office team will include a manager, a team leader and several support agents.

You’ll grow faster if your business can scale easily, minimize operational expenses and provide a seamless customer experience. It manages administrative functions and helps client-facing positions in carrying their responsibilities in an organized way. Well-organized data helps business growth significantly, so its security is the most important factor.

Web And Internet Research Services

Outsourcing to the Philippines can result in significant cost savings of up to 70%. Here at MicroSourcing, we offer a monthly fee to help reduce overheads and allow you to focus on scaling and growing your business. Included in the monthly fee is infrastructure, recruitment and training, security, staff benefits and management. Outsourcing an entire department or division in your business can lead to major efficiency gains. For successful team structures, local market recruitment advice and suggested staff to leader ratios, select one of the common teams that can be easily outsourced to the Philippines below. In 2015, a small business startup in India was making strides when it decided to set up operations in Delhi, back then a sleepy little city Patna in Bihar. Since then, it hasn’t looked back – additional operation centers in Pune,Banglore,Delhi and the Patna.

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What’s more, you’ll get better value from your investment in senior local staff if you allow them to focus on the long term, complex tasks. And for a mere fraction of their salary, you can offshore the lower value supporting tasks like administration and data analysis. When you offshore the most labor-intensive tasks from each local, senior role, you give your staff room to breathe and focus on high-value projects. As the largest managed operations offshoring provider in the Philippines, we’ve learned a lot. When you partner with the strongest provider, you get the best outcome, and no hidden costs or unforeseen risks. “SupportNinja has been extremely professional and thorough – their processes are fantastic and their internal support staff is beyond expectations.”

Salient Advantages Of Outsourcing Back Office Function To Us

This way, you can focus more on your core insurance business and take it to the new heights of growth and success. At Acquire BPO, we provide high-performing outsourced teams based offshore in the Philippines or nearshore in the Dominican Republic. We’ve established a Center of Excellence focused on continually innovating our back-office outsourcing solutions. Led by subject matter experts , our CoE team approaches your engagement with a strategic consultancy approach and ensures consistent service delivery. Our five step recruitment process includes extensive interviews and testing.

back office outsourcing projects

He also sees to it that the company is well-positioned for continued growth. Dana is a well-tenured BPO executive with many years of proven experience in business turnaround, start-ups, and on/off-shore migration planning and execution. He is a trusted business leader who takes great pride in servicing clients, and who is genuinely involved in servicing customers’ needs and contributing to the professional and personal growth of employees.

Reinvest In Your Business

There must be people who can handle payroll or deal with time-consuming data … Before you choose an outsourcing partner for your insurance company, you generally have multiple questions in mind for which you expect answers that resolve your queries. Therefore, to understand the insurance BPO services in more detail, let’s go further and read answers to the most common questions asked by our clients and companies that outsource back-office operations to us. We analyze the commercial applications available to our industry in order to construct a digital environment that ensures our clients’ success. The result is a product offering that links web, telephony and computer applications in a seamless environment.

“Thanks to the team for a professional edit to my real estate image – my client was very happy with the outcome of this retouch and clone. My instructions were interpreted very well and the execution was very good with an extremely quick turnaround.” BackOffice Pro has made this possible by investing in the latest technology, hiring only the best people, and working from the client’s point of view. We have benchmarked standards of quality control and our quality assurance team strictly adheres to the protocols before clearing a project for final submission. Rely Services have the flexibility to deliver a customized solution that can be adapted and scaled with your requirements even if they change during the course of the project.

Supportninja Keeps Your Company Moving

Our insurance professionals are highly knowledgeable, trained, and experienced, and thus, you might only need to get them prepared for your unique processes, workflows, management systems, etc. Training our insurance assistants might take three to five business days, which is equivalent to the time it usually takes to train a new employee with years of experience. Our system engineers utilize the latest servers, programming languages and technology tools to provide the appropriate configuration to facilitate client projects. Our server farm and networking components are configured for our capacity-on-demand system design. When clients present new opportunities, we are able to quickly take them on while maintaining maximum quality of service.